Online Registration Help

For a quick, easy step-by-step pictorial guide to online registration and account setup, follow the link below!


How to Register for Parks and Recreation Activities Online

Contacting Parks and Recreation

If you have an account or have registered for Parks and Recreation activities with Yorkville Parks and Recreation Department, but you either do not have an email address on file or you have recently changed your email address, you will need to contact the Parks and Recreation Department directly through our Contact Us page or by phone at 630-553-4357.


If you cannot find the answer to your question or require further assistance, please reach out to the Parks and Recreation Department.

Frequently Asked Questions

Click on the question below to go directly to the answer for that question.


I have an account, but I do not have an email address on file or my email address has recently changed

If you already have an account and either do not have an email address on file or your email address has recently changed and you cannot login, you will need to contact the Parks and Recreation Department via the Contact Us form or phone at 630-553-4357.

Back to the top.

I do not remember if I have an account

Click on the "Create An Account" button under the "Forgot Password" box at the top of the page. Enter all of the necessary information on the "Create an Account" page. The system will search for your email and phone number. If you have a phone number or email on file a box will pop up indicating that a "potential duplicate household has been found." This means that you most likely have an account already created. To retrieve your username and password follow the prompt to the user recovery page. This will direct you to a page which will allow you to enter your email so that the system can send you your username and password via email. If a box does not pop up, then you do not have an account yet. You must then fill out the necessary household information and click "Save" at the bottom of the screen.

Back to the top.

I do not remember my username or password

Use the "Forgot Password" button under "Account Log In" which will direct you to a page to enter your primary email address. You will then receive two emails which contain your username and password.

Back to the top.

How do I change my username, email, and/or password

You must first log in using your current password. After logging in click on "Change Your Password," the second option under the "You Are Logged In" section. You must then type in your current password. You then can change your username and/or password in the indicated boxes. After all your changes are made click "save changes". If you do not remember your current password please see the question above.

Back to the top.

How do I change my contact information (phone number, address, etc)

Log in to your account from Yorkville.il.us/register and click on "Update Account Details" under the "You Are Logged In" section. Update the necessary information and click "Save" at the bottom of the page.

Back to the top.

How do I add a member to my household and/or update my child's grade

Log in to your account from Yorkville.il.us/register and click on "Update Account Details" under the "You Are Logged In" section. Add the information for any new household members or update the necessary information and click "Save" at the bottom of the page.

Back to the top.

I am a non-resident but go to the Yorkville School District and I am getting charged the non-resident rate for a program held in a Yorkville school

If you are a non-resident whose child attends Yorkville schools and you are registering for a program that is held at a Yorkville school, then you are eligible for the resident rate for that program. In order for a non-resident to receive the resident rate for a program held at one of the Yorkville schools, you must register for that program over the phone by calling the Recreation Department at 630-553-4357.

Back to the top.

My child will not be old enough for a program when it starts, but they come of age during the run of the program, can I still register them

For most activities, as long as your child will come of age during the run of the program they are eligible to participate. To find out if the program you are interested in is eligible and/or to register for that program you must contact the Parks and Recreation Department and request to register for that program over the phone by calling 630-553-4357. 

**Please note that while many activities will allow for registration as long as the child comes of age during the run of the program, some activities do have strict age restrictions and will not allow for registration outside of the age limit. 

Back to the top.


If you cannot find the answer to your question or require further assistance, please reach out to the Parks and Recreations Department directly through our Contact Us page or by phone at 630-553-4357.