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1. What should I do if I move in or out of Yorkville?
2. How can I pay my utility bill?
3. How do I sign up for MyGovHub?
4. How do I set up my utility billing account?
5. Where can I find the city's noise ordinance?
6. What is MyGovHub?

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1. What are the Police Department's office hours?
2. How do I make a Police Report after business hours?
3. How do I obtain a copy of a Police Report?
4. How do I apply for the Citizen's Police Academy?
5. How do I submit my house for a Vacation Watch?
6. How do I file a complaint?
7. How do I commend an officer for a good job?

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1. Who is responsible for reseeding after parkway tree removal?
2. Where can I find information about getting my parkway tree removed/replaced?
3. Why was my parkway tree trimmed?
4. When is the next large brush pick-up?
5. Why is leaf pick-up so early in the season?
6. Who is responsible for water basin/retention pond maintenance?
7. Does the City provide mosquito control?
8. How do I find out if my street is on the Road to Better Roads list for repairs this year?
9. How do I submit a claim to the City for damage to my vehicle as a result of hitting a pothole?
10. Does Yorkville have train horn quiet zones?
11. Does Public Works rent meters to hook up to fire hydrants?
12. What is the order in which streets will be plowed after snowfall?
13. Is there a time limit to reporting mailbox damage as a result of a plow truck striking my mailbox?
14. Mailbox reimbursement due to snow plow damage is set at $125.00, can I appeal for a higher reimbursement?

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1. Where can I find statistics for population and demographics for the United City of Yorkville?
2. Where can I find information about the structure of the city's government?
3. How can I get involved in the community?
4. How can I apply for a job with the city?
5. When is brush and refuse pick up?
6. Who can I call if my refuse is not picked up?
7. I am a new Yorkville resident, how do I set up my utilities?
8. Where can I get a permit to build a fence, pool or deck?
9. How can I receive information on current development planned for the city?
10. Who can I contact if I have a question about my water bill?
11. Where can I found out about the many recreational/tourism opportunities in and around the United City of Yorkville?

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1. What is the Road to Better Roads?
2. Which roads will be repaired under the Road to Better Roads Program?
3. How do you determine which roads to include in the Road to Better Roads Program?
4. Is everything in the Road to Better Roads program set in stone?
5. How will I know in advance when my street is being worked on?
6. My street isn’t on the 5-year schedule but it looks really awful. Shouldn’t you fix it?
7. My street isn’t in the 5-year program, so why should I pay the road infrastructure fee?
8. Will you be making other improvements during the road rehabilitation?
9. Why are you replacing the water and sewer lines?
10. Will the road infrastructure fee go away?
11. Who should I contact with comments or concerns?

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1. How is the special tax spread among property owners?
2. Who will bill and collect the tax?
3. Is the tax deductible for the homeowner?
4. Who is responsible for the special tax?
5. How does the failure of one homeowner to pay his tax affect other homeowners?
6. Can I prepay my Special Service Area Tax?
7. How is the special tax disclosed to the purchaser?
8. When is the Special Service Area Tax due and who will notify me?
9. Aren't these public improvements included in the price of the home?
10. Does my regular real estate taxes pay for these public improvements?
11. How much will my tax be?
12. Why would Special Service Area increases not be consistent over the life of my payment?
13. What is the term of bonds?
14. What is the security for the bonds?

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1. When are utility bills sent to customers?
2. Will any part of the city not receive a bill from the United City of Yorkvlle?
3. Who should I contact to set up my utility billing account?
4. When will my meter be read?
5. How can I pay my bill?
6. Why am I mailing my utility bill to Carol Stream, Illinois?
7. Is direct debit billing available?
8. What is MyGovHub?
9. Why is my final water bill usage so high?
10. What are the WINF, RINF & SINF charges on the Utility Bill?
11. What should I do if I move in or out of Yorkville?
12. Is a senior citizen discount available?
13. How do I apply for the Snowbird or Vacancy Rate?