All claims must be submitted to the City Administration Department in writing, and must include the following:
- a brief description of what happened, including the date, time, damage incurred, and any documentation you have
- pictures of damage (if possible)
- copy/copies of all repair bills incurred as a result of the damage
Once all of the above information has been submitted in writing to the City Administration Department, all claims will be turned over to the City's insurance company for evaluation and determination of acceptance or denial of the claim. The City defers all decisions and judgement of claims acceptance or denial to the City's insurance company. The City does not make the decision to approve or deny any claims and holds no authority to overturn decisions rendered by the insurance company.