Why am I mailing my utility bill to Carol Stream, Illinois?

The City uses a bank lock box facility to process utility billing payments received in the mail. A remittance envelope with the lock box address has been included with your bill. Please note that walk-in and drop box payments will also be accepted at City Hall 800 Game Farm Rd.

Show All Answers

1. When are utility bills sent to customers?
2. Will any part of the city not receive a bill from the United City of Yorkvlle?
3. Who should I contact to set up my utility billing account?
4. When will my meter be read?
5. How can I pay my bill?
6. Why am I mailing my utility bill to Carol Stream, Illinois?
7. Is direct debit billing available?
8. What is MyGovHub?
9. Why is my final water bill usage so high?
10. What are the WINF, RINF & SINF charges on the Utility Bill?
11. What should I do if I move in or out of Yorkville?
12. Is a senior citizen discount available?
13. How do I apply for the Snowbird or Vacancy Rate?